Client Care & Feedback

Clients will always be advised prior to or at the time of accepting a brief of the basis of calculation of charges/fees.
An estimate of costs will be given for privately funded work when requested.

Where the brief is for advice/opinion a written reply will be given within 21 days, unless a later date is agreed with the client. If an extension to this time is required, the client will be advised by telephone by the barrister or his clerk and a new reporting date agreed.

The client will be advised promptly of the outcome of court appearances and of the next stage in the case.
A conflict of interest check will be carried out by the Clerks room upon receipt of a brief and alternative arrangements made, including the transfer to another Chambers, if required.

If a brief needs to be reallocated due to factors beyond Chambers’ control, then the professional client will be advised by telephone at the earliest opportunity and the brief reallocated to a barrister of equal standing and experience, only with the prior agreement of the professional client.

Standard matter fee invoices will be issued promptly after the end of a case or agreed stage within a case. This will usually be within 5 working days.

Papers will be returned to the professional client after the completion of a case, and usually within 10 working days.